Lodging Policies

Check In 5:00pm
Check Out 10:00am

ADA

Fire alarms are audible and visual
Elevators are present throughout the building.
ADA lift at both the indoor and outdoor pool and one hot tub.

Parking

There is a $40/night fee per vehicle for guests staying at The Charter. Parking is located on-site in our garage.

Pets

Pets are not permitted.

Trip Insurance

Travel insurance is provided through Generali. If interested, click here for more information and to purchase prior to your trip.

Deposit, Final Payment & Cancellation

Spring, Summer & Fall  (April 16 – November 19)

A 5% deposit is due at the time of booking and is non-refundable. The final payment is due 48 hours prior to arrival, at which time the stay is non-refundable.

Winter (November 20 – April 15)

A 10% deposit is due at the time of booking and is non-refundable. The final payment is due 30 days prior to arrival at which time the entire stay is non-refundable.

* Holiday (December 20 – January 1)

A 10% deposit is due at the time of booking and is non-refundable. The final payment is due 90 days prior to arrival at which time the entire stay is non-refundable.