Check In 5:00pm
Check Out 10:00am
ADA
Fire alarms are audible and visual
Elevators are present throughout the building.
ADA lift at both the indoor and outdoor pool and one hot tub.
Parking
There is a $40/night fee per vehicle for guests staying at The Charter. Parking is located on-site in our garage.
Pets
Trip Insurance
Travel insurance is provided through Generali. If interested, click here for more information and to purchase prior to your trip.
Deposit, Final Payment & Cancellation
Spring, Summer & Fall (April 16 – November 19)
A 5% deposit of total lodging is due at the time of booking and is non-refundable. The final payment is due just 48 hours prior to arrival, at which time the stay is non-refundable.
Winter (November 20 – April 15)
A 5% deposit is due at the time of booking and is non-refundable. The final payment is due 14 days prior to arrival at which time the entire stay is non-refundable. *If a booking includes any nights between December 20, and January 1 – final payment is due 30 days prior to arrival date at which time the entire stay is non-refundable, regardless of the arrival date.
* Holiday (December 20 – January 1)
A 5% deposit is due at the time of booking and is non-refundable. The final payment is due 30 days prior to arrival at which time the entire stay is non-refundable.