Travel Update

Eagle County Public Health Order May 19, 2021

Moving Forward

Rescinding the Eagle County mask order removes all local requirements for mask use, gathering and capacity restrictions, and physical distancing. State COVID-19 orders that will remain in place include limitations on large indoor events up to 500 people. Federal regulations still require masks when using public transportation, which includes ECO Transit and the Eagle County Regional Airport.

Residents and guests are reminded that the county is still subject to any statewide and federal public health regulations in place, including mask requirements in some circumstances and at certain businesses.

Our Approach to Cleanliness

Our in-house, professionally trained housekeeping teams are well versed in the highest standards of cleaning. Our housekeeping organization monitors industry best practices and provides ongoing training in the latest techniques to ensure the highest standard of cleanliness with products and processes.

Product Effectiveness & Safety:

When cleaning both common areas and residences, our housekeepers use high-quality products ensuring effectiveness.

Common Areas:

Our team is rearranging furniture in gathering spaces to promote social distancing between groups of travelers. Aesthetic items in our lobbies, such as decorative pillows on furniture may have gone away in favor of a cleaner environment.

Surface Areas:

High-touch surfaces are being cleaned with increased frequency. These include elevator buttons and panels, door handles, remote controls or touch screens, countertops, and shared lobby spaces.

Guest Rooms:

Each residence undergoes our rigorous multi-point inspection process to ensure consistency in the procedure. In our residences, you may see that throw-pillows and accent pillows have been removed. We have changed to triple sheeting or all-white duvet covers which will be removed and washed between each stay.

Deposit & Cancellation Policies

SPRING, SUMMER, and FALL (April 16 – November 19)
A 5% deposit of total lodging is due at the time of booking and is non-refundable. Final payment is due 48 hours prior to arrival at which time the entire stay is non-refundable.

WINTER 2021/2022 (November 20 – April 15*)
A 5% deposit is due at the time of booking and is non-refundable. The final payment is due 14 days prior to arrival at which time the entire stay is non-refundable. *excludes holiday (see below)

*HOLIDAY (December 20 – January 1)
A 5% deposit is due at the time of booking and is non-refundable. The final payment is due 30 days prior to arrival at which time the entire stay is non-refundable. If a booking includes any nights between December 20 and January 1 – the final payment is due 30 days prior to arrival date at which time the entire stay is non-refundable, regardless of the arrival date.