Eagle County Public Health Order
January 17, 2022
There are no current mask, gathering, capacity restrictions, or physical distancing guidelines in Eagle County. Select private businesses may request masks be worn while inside. Federal regulations also require masks when using public transportation, which includes ECO Transit and the Eagle County Regional Airport. Residents and guests are reminded that the county is still subject to any other statewide and federal public health regulations in place.
Visit EagleCounty.us for the latest county guidelines.
Our Approach to Cleanliness
Our in-house, professionally trained housekeeping teams are well versed in the highest standards of cleaning. Our housekeeping organization monitors industry best practices and provides ongoing training in the latest techniques to ensure the highest standard of cleanliness with products and processes.
East West Hospitality has mandated all employees be vaccinated as of November 22, 2021.
Product Effectiveness & Safety:
When cleaning both common areas and residences, our housekeepers use high-quality products ensuring effectiveness.
Our team is rearranging furniture in gathering spaces to promote social distancing between groups of travelers. Aesthetic items in our lobbies, such as decorative pillows on furniture may have gone away in favor of a cleaner environment.
High-touch surfaces are being cleaned with increased frequency. These include elevator buttons and panels, door handles, remote controls or touch screens, countertops, and shared lobby spaces.
Each residence undergoes our rigorous multi-point inspection process to ensure consistency in the procedure. In our residences, you may see that throw-pillows and accent pillows have been removed. We have changed to triple sheeting or all-white duvet covers which will be removed and washed between each stay.
Deposit & Cancellation Policies
SPRING, SUMMER, and FALL (April 16 – November 19)
A 5% deposit of total lodging is due at the time of booking and is non-refundable. Final payment is due 48 hours prior to arrival at which time the entire stay is non-refundable.
WINTER 2021/2022 (November 20 – April 15*)
A 5% deposit is due at the time of booking and is non-refundable. The final payment is due 14 days prior to arrival at which time the entire stay is non-refundable. *excludes holiday (see below)
*HOLIDAY (December 20 – January 1)
A 5% deposit is due at the time of booking and is non-refundable. The final payment is due 30 days prior to arrival at which time the entire stay is non-refundable. If a booking includes any nights between December 20 and January 1 – the final payment is due 30 days prior to arrival date at which time the entire stay is non-refundable, regardless of the arrival date.